The University of Pittsburgh Press is a scholarly publishing house and a major American university press, part of the University of Pittsburgh. The Press publishes several series in the humanities and social sciences and is especially well known literary publishing, particularly its Pitt Poetry Series, the Agnes Lynch Starrett Poetry Prize, and the Drue Heinz Literature Prize.
Through a series of collaborative human-centered-design exercises, we got a deep understanding of the visitors' background, motivations, and pain points.
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After launch, we provided all the tools and tutorials needed to maintain the website, but we have helped out with analytics tracking, security monitoring, and adding new pages.